Privacy Policy

Last updated: 08.02.2026

Zouris (“Zouris”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit www.zouris.io (the “Website”) or interact with Zouris.

By using this Website, you acknowledge that you have read and understood this Privacy Policy.

1. DATA CONTROLLER

Zouris is operated by:

Zouris FZE
Sharjah Publishing City Free Zone, Sharjah, UAE.
Email: admin@zouris.io

Zouris acts as the data controller for personal information collected through this Website.

2. SCOPE

This Privacy Policy applies to:

• Website visitors

• Individuals submitting inquiries

• Coaches / practitioners applying to join Zouris

• Any personal data collected via forms or communications on zouris.io

Separate privacy terms may apply inside the Zouris mobile application.

3. PERSONAL DATA WE COLLECT

A. Website Visitors

We may collect:

• Name

• Email address

• IP address

• Browser and device information

• Usage data

• Cookie identifiers

B. Coaches / Practitioners

If you apply to join Zouris, we may collect:

• Full name

• Contact details

• Professional information

• Certifications and credentials (uploaded documents)

• Banking details (for payout processing)

• Profile content

Providing this information is voluntary, but required to onboard as a Coach.

4. PURPOSE OF PROCESSING

We process personal data to:

• Operate and maintain the Website

• Respond to inquiries

• Evaluate Coach applications

• Verify professional credentials

• Facilitate payments and payouts

• Prevent fraud and abuse

• Improve platform experience

• Comply with legal and regulatory obligations

• Protect Zouris’ legal rights

5. LEGAL BASIS FOR PROCESSING (GDPR)

Where GDPR applies, Zouris relies on the following lawful bases:

• Performance of a contract

• Legitimate business interests

• Compliance with legal obligations

• Consent (where required)

You may withdraw consent at any time.

6. BANKING INFORMATION

Coach banking details are collected strictly for:

• Processing payouts

• Accounting and reconciliation

• Fraud prevention

Banking information:

• Is encrypted where technically feasible

• Is access-restricted internally

• Is shared only with authorized payment processors and financial partners

Zouris does not store complete card numbers.

7. CERTIFICATIONS AND PROFESSIONAL DOCUMENTS

Coaches may upload certifications and credentials for verification purposes.

These documents may be:

• Reviewed internally

• Displayed publicly on Coach profiles (if approved)

Zouris does not independently guarantee authenticity.

Coaches remain fully responsible for the accuracy and validity of submitted credentials.

Zouris reserves the right to remove or reject documentation at its discretion.

8. DATA SHARING

We may share personal data with:

• Payment processors

• Cloud hosting providers

• Analytics providers

• Customer support tools

• Legal or regulatory authorities where required

We do not sell personal data.

All partners are contractually required to protect your information.

9. INTERNATIONAL DATA TRANSFERS

Your data may be transferred and processed outside your country of residence, including the UAE, EU, UK, and United States.

Where applicable, Zouris uses contractual safeguards consistent with GDPR standards to protect international transfers.

10. DATA RETENTION

We retain personal data only as long as necessary to:

• Fulfill business purposes

• Meet legal obligations

• Resolve disputes

• Enforce agreements

Financial records may be retained longer as required by law.

11. YOUR RIGHTS

Depending on your jurisdiction, you may request:

• Access to your data

• Correction of inaccurate data

• Deletion

• Restriction of processing

• Data portability

• Withdrawal of consent

Requests can be submitted to:

admin@zouris.io

We may verify identity before responding.

12. SECURITY

Zouris implements administrative, technical, and organizational safeguards to protect personal data.

However, no system can guarantee absolute security.

You acknowledge that data transmission over the internet carries inherent risks.

13. COOKIES

Zouris uses cookies and similar technologies to enhance functionality and analyze traffic.

You may manage cookie preferences through our cookie banner or browser settings.

For details, please review our Cookie Policy.

14. CHILDREN’S PRIVACY

Zouris does not knowingly collect data from individuals under 18.

If we become aware of such collection, we will delete the data.

15. PLATFORM ROLE DISCLAIMER

Zouris operates as a technology platform connecting users with independent Coaches.

Coaches are not employees or agents of Zouris.

Zouris is not responsible for services provided by Coaches.

16. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

Updated versions will be posted on this page.

Continued use of the Website constitutes acceptance.

17. CONTACT INFORMATION

If you have questions, requests, or complaints regarding this Privacy Policy, please contact:

Zouris FZE
Email: admin@zouris.io
Registered Office: Sharjah Publishing City, Sharjah, United Arab Emirates